Terms & Conditions

Terms & Conditions

Welcome to our platform, the online service and transaction platform is operated by FINNOVATE Financial Services Pvt Ltd.

This page, together with the Privacy Policy, Investor Services Agreement referred to herein, as posted elsewhere on the Website (collectively called the "Governing Conditions"), explains the terms of use ("Terms") of using the website/ web application ("Website") and services ("Services") provided by Finnovate Financial services Pvt. Ltd.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. If you do not agree with these Terms, please stop using the Services.

By continuing to access the Website or by registering an account on the Website, the users (hereinafter referred to as "you" or "your") agree to be bound by the terms and conditions of these "Governing Conditions".

You will be subject to the rules, guidelines, policies, terms, and conditions applicable to any service that is provided by this Website, and they shall be deemed to be incorporated into this(the) Terms of Use and shall be considered as part and parcel of this(the) Governing Conditions.


  1. "FINNOVATE" or "Website" or "us" or "we" or "our", shall mean and refer to Finnovate Financial Services Pvt Ltd and its affiliates, officers, employees, agents, partners and licensors;
  2. "User", "Client", "Customer", "You/you", "Your/your" means any person or user or Registered user or viewer or who views, accesses or uses our Mobile App and / or Website;
  3. "Registered User", "Registered Client" or "Registered Customer" shall mean and include the users or customers who have an active Investment Account with FinAskus to avail the Services or any part thereof;
  4. "Investment Account" shall mean the account opened with FINNOVATE by the Registered Users, for use of the Mobile App and / or the Website or making investment through these online platforms;
  5. "Credentials " shall mean USERID(USER ID) and Password combination of the user
  6. "Use" or "Using" means to view, access, avail services or other benefits from using the Mobile App and / or Website;
  7. "Services" means the service of FINNOVATE for the goal based planning, financial and non-financial transactions of units of mutual fund schemes, and tracking of transactions and reports on portfolio, on the terms and conditions as mentioned.
  8. "AMC" shall mean and include any Asset Management Company
  9. "RTA" shall mean Registrar and Transfer Agent;
  10. "Business Day" shall mean a day other than: a. Saturday and Sunday; b. Bank Holiday or c. Day on which banks are normally open for business. Provided that, with respect to a Scheme of AMC, this definition shall at all times be subject to the definition of Business Day in the Offer Document of respective schemes of various AMCs.

General Terms of use:

The website displays information relating to products and services offered by FINNOVATE. In addition to this the website also displays videos, blogs, related information and some general information.

You understand and accept that not all products and services offered on this website are available in all geographic areas, and you may not be eligible for all the products or services offered by FINNOVATE on that location. FINNOVATE reserves the right to determine the availability and eligibility for any product or service.

Using our Services does not give you ownership of any intellectual property rights, including any branding or logos, in our Services or the content you access or our proprietary algorithms and software. The User of this Website/Web Application may download materials, data etc. displayed on the Website for non-commercial and/or personal use only. The User may not, however, distribute, modify, transmit, reuse, report, or use the contents of the Website for public or commercial purposes, including the text, images, audio and video without our express written permission.

You agree that you will not use FINNOVATE website for any purpose that is unlawful, or prohibited by these terms. You also agree you will not use the site in any manner that could damage, disable or impair the website, or interfere with any other party’s use, or enjoyment of the website. For example, don’t disrupt our Services or try to access them using a method other than the interface and the instructions that we provide. If you interrupt, destroy or limit the functionality of our Services, we may stop providing our Services to you and pursue legal action against you.


Some Services and Information are sourced from experts or third party service providers, which may also include reference to any associate or group company of FINNOVATE. However, any such services and information shall not be construed to represent that they belong or represent or are endorsed by the views of the Website/Web Application or FINNOVATE. Any service and information provided or sourced from a group/associate company are incidental. FINNOVATE is an independent entity and such services and information from any group or associate company are not in any manner intended or to be construed as being endorsed by FINNOVATE. You can choose and avail the services and information of any other service provider, including for undertaking any transaction or for any other investment related matters. Such services and offerings will be as per the terms and conditions agreed between you and the service provider, offering such services.

We has (have) taken all necessary precautions to ensure that the information contained on this Website/Web Application is current, accurate and complete at the date of publication. However we make no representation, warranty or guarantee(express or implied) as to the quality, accuracy, completeness, performance or fitness of any alert, article, view, video, information, advice, tool, calculator, analysis, report, data, content news, price, statistic, comment, feedback, advertisement etc. provided on or through the Website/Web Application. The Services and Information provided on or through the Website/Web Application are for general guidance and information purposes only and they do not in any manner indicate any assurance or opinion of any manner whatsoever. We cannot be held liable for any loss arising directly or indirectly from the use of, or any action taken in / on, any information appearing on this Website/Web Application. The usage of the Website/Web Application or Services and Information, is entirely at your own risk.

The services/offers/products provided on this Website/Web Application do not constitute an offer to sell or a solicitation of an offer to buy products by any person in any jurisdiction where it is unlawful to make such an offer or solicitation. It shall be the sole responsibility of the User of this Website/Web Application to verify whether the usage of this Website/Web Application and/or availing the services/facilities/products is in conformity with the applicable laws in their respective jurisdictions

Any information and commentaries provided on the Website/Web Application are not meant to be an endorsement or offering of any investment advice. These are meant for general information only. FINNOVATE or any of its employees are in no way liable for the use of the information by you, when making any decision or investing or trading through any investment vehicles or group or associate companies of FINNOVATE, or any other third party which may be engaged in offering of these services.

The Services and Information are dependent on various assumptions, individual preferences and other factors and thus, results or analyses cannot be construed to be entirely accurate and may not be suitable for all categories of users. Hence, they should not be solely relied on when making investment decisions. Your investment or financial decision shall always be at your own discretion and based on your independent research; and nothing contained on the Website/Web Application or in any Services and Information would construe FINNOVATE or any of its employees/authorized representative as having been in any way involved in your decision making process.

You also agree and understand that data feeds, prices, rates and other similar market value information about any product or asset or property or securities or account information could be based on delayed feeds and that these(this) data or information may not reflect the real time values/actual rates. You are therefore advised to refer to (the) latest market values/rates/prices from time to time.

You understand and accept that FINNOVATE is not responsible for the availability of content, or other services on third-party sites linked from the website. You are aware that the access of hyperlinks to other internet sites are at your own risk, and the content, accuracy, opinions expressed, and other links provided by these sites are not verified, monitored or endorsed by FINNOVATE in any way. FINNOVATE does not make any warranties, and expressly disclaims all warranties, express or implied, including without limitation, those of merchantability and fitness for a particular purpose, title or non-infringement with respect to any information or services or products that are available or advertised or sold through these third-party websites.

FINNOVATE is not responsible for any errors or omissions or for the results obtained from the use of the Website/Mobile App or Services and Information. FINNOVATE disclaims all liability of whatever nature, to any user, on account of the use of the Website/Mobile App or Services and Information. In no event, shall FINNOVATE or its affiliates or its group company or its employees, directors or authorized representatives be held liable for any direct, indirect, special, consequential, punitive or exemplary damages of any nature whatsoever, for any decision made or action taken in reliance upon the Services and Information. FINNOVATE /its employees/authorized representatives will not be responsible for any liability in respect of any person/entity directly or indirectly suffering any consequential losses, damages or claims of whatever nature as a result of any shortcoming, defect or inaccuracy that may have crept in on this Website/Mobile Application, or otherwise using the information available on this Website/Mobile App in any manner.

In addition, no warranty is given as to the freedom of this web site from errors, defects, viruses or other malicious programs or macros.

We use a Short Messaging System (SMS) for offering some of our services. These are subject to the TRAI regulations and also to your telecom service provider, as may be applicable from time to time. FINNOVATE cannot be held responsible for non-delivery or delay in delivery of SMS to your mobile phone/handset. Similarly FINNOVATE cannot be held responsible for non-delivery of email communication at your registered email address.

FINNOVATE shall not be liable if any transaction does not fructify, or may not be completed, or for any failure on the part of FINNOVATE to perform any of its obligations under these terms and conditions, or those applicable specifically to its services/facilities if performance is prevented, hindered or delayed by a Force Majeure event (defined below). In such a case, its obligations shall be suspended for so long as the Force Majeure event continues.

"Force Majeure Event" means any event due to any cause beyond the reasonable control of FINNOVATE, including and without limitations the unavailability of any communication systems, breach, or virus in the processes or payment or delivery mechanism, sabotage, fire, flood, explosion, acts of God, civil commotions, strikes or industrial action of any kind, riots, insurrection, war, acts of the government, computer hacking, unauthorised access to computer data and storage devices, computer crashes, malfunctioning in the computer terminal, or the systems getting affected by any malicious, destructive or corrupting code or programme, mechanical or technical errors/failures or power shutdown, faults or failures in telecommunication, etc.

Investment Account

You will need a FINNOVATE investment account in order to make investments, the operation of which is additionally covered by the Investment Services Agreement. By initiating registration for the account you acknowledge your acceptance of the Investment Services Agreement.

Your Privacy and Data Protection

FINNOVATE's Privacy Policy explains how we treat your personal data and protect your privacy when you use our various Services. By using our Services, you agree that FINNOVATE can use such data in accordance with our Privacy Policy.

You are solely responsible for maintaining the confidentiality of Website Credentials and not provide these to any third party. We recommend that you change your password periodically. If you think that security of your Credentials have been compromised, change your password and contact us immediately for further assistance.

FINNOVATE Charges and Fee Structures

  • Currently FINNOVATE does not charge the User fees for its Services, apart from the commissions it receives directly from the AMCs. This is apart from any charges/fees that may be levied by the AMC, if any. However, all liabilities and obligations of the Registered Clients hereunder to FINNOVATE / Mutual Fund / AMCs / Trustees of the AMCs shall be joint and/or several, as the case may be.
  • FINNOVATE reserves the right to change its fee structure from current free structure to charging fees in the future for any of its Services. Any such changes will be communicated by FINNOVATE to the User through email and / or mobile notification, at least 30 days prior to revision, and the User will be given the option to continue with the revised structure or stop using our services without any fee to FINNOVATE, excluding any statutory charges or taxes as the case may be.

Links to other website Modifying and Terminating Our Servicess

We are constantly adding new services and improving and changing our existing Services. Also we may add or remove functionalities or features, and we may stop a Service altogether. In each case, we will give you reasonable advance notice.

You can stop using our Services at any time, subject to terms and conditions of those Services. FINNOVATE may also stop providing Services to you, or create new limits/restrictions to our Services at any time.

Changes to the Terms and Conditions:

You understand and accept that FINNOVATE has the absolute discretion to amend or supplement any of the terms at any time, and will give a reasonable advance notice for such changes. The changed terms and conditions shall be communicated to you on the website and/or by other acceptable modes of communication. By continuing to use the said FINNOVATE services, you shall be deemed to have accepted the changed terms and conditions.

Governing Law and Jurisdiction

You understand and agree to submit to the exclusive jurisdiction of the courts in Mumbai as regards any claims or matters arising under these Terms and Conditions. All disputes will be governed by the laws of India.

You understand and agree that these terms are in addition to, and not in derogation of, the applicable terms and conditions relating to your usage of any other FINNOVATE's services that you may be currently availing, or may avail in the future.

If any term contained in these Terms is unenforceable, it will not affect the other Terms.