Client queries/complaints may arise due to a lack of understanding or a deficiency of service experienced by clients. Deficiency of service may include lack of explanation, clarifications, understanding which escalates into shortfalls in the expected delivery standards, either due to inadequacy of facilities available or through the attitude of staff towards the client.
Finnovate Financial Services Pvt Ltd,
The Summit Business Park,
7th Floor, Unit No. 703,
Andheri - Kurla Rd,
Behind Guru Nanak Petrol Pump, Opp. PVR Cinema,
Andheri East, Mumbai - 400069
Clients can write to the Investment Adviser at compliance@finnovate.in if the Investor does not receive a response within 10 business days of writing to the Client Servicing Team. The client can expect a reply within 10 business days of approaching the Investment Advisor.