Frequently Asked Questions

Finnovate may not be suitable if you are looking for stock tips or trading ideas, want guaranteed returns, only want to buy one product, or do not want reviews or long-term involvement. We focus on planning, not short-term outcomes.

There is no fixed minimum income or net worth. What matters is whether you have financial decisions to make and are willing to follow a structured process.

No. While many clients are doctors and professionals, the planning process works for anyone with income, responsibilities, and long-term goals.

Yes. We support resident and NRI clients, subject to applicable regulations.

Yes. Planning is typically done at a family level so that goals, risks, and responsibilities are aligned.

Yes. You can start with review and planning first. Investment changes, if needed, can be done gradually.

Most of your time is required only during the initial planning phase. After that, involvement is limited to review meetings or when a life event occurs.

The process usually includes understanding life goals and priorities, collecting financial information, building a structured plan, explaining recommendations clearly, and supporting implementation and reviews.

We map goals, cash flows, risk, insurance, loans, and taxes, then set asset allocation and product choices that fit your profile.

Discovery call, data gathering, a written plan, implementation guidance, and your first review session.

You get a clear plan, a structured portfolio aligned to your goals, and ongoing tracking with rebalancing so decisions are no longer ad hoc.

Risk is assessed using time horizon for goals, income stability, existing responsibilities, and comfort with market ups and downs. It is not based on age alone.

Goals are prioritised based on urgency, importance, and time horizon. Short-term and essential goals are treated differently from long-term wealth goals.

Plans are reviewed periodically and whenever there is a major life or financial change.

We review goal progress, risk alignment, cost efficiency, and whether your allocation stays on track, not short-term market noise.

Returns are market-linked and not guaranteed. We focus on discipline, asset allocation, costs, and risk control through cycles.

Goals, income, and market conditions change over time. The core planning framework and discipline remain consistent.

Yes, because planning looks at how all your investments work together. It focuses on allocation, risk, tax efficiency, and goal alignment.

No. Existing investments are reviewed first. Changes are suggested only if required and usually done in phases.

Under the advisory model, direct plans are generally recommended. Any switch is discussed clearly with tax and cost impact explained.

You can still take planning support from Finnovate. We focus on structure and decision-making, not product pushing.

You can keep them. We can provide a second opinion or take over specific parts based on what you want.

We run a detailed review (XIRR/CAGR, costs, risk) and suggest a stepwise clean-up or rebalance plan.

Yes. Portfolio review and planning can be done without immediate execution.

Finnovate provides financial fitness planning, a detailed wealth audit, insurance solutions across health and life, and research-backed investment advisory and management.

Only if suitable for your risk, goals, and ticket size. Suitability, costs, and risks are discussed clearly before any decision.

Yes. ITR filing can be taken up separately. You'll get tax review per PAN and year-round guidance tied to your plan.

Yes. Planning typically includes goals, investments, insurance, loans, tax considerations, and estate planning.

Yes. All goals are planned together so decisions for one goal don't harm another.

Execution support depends on the engagement model chosen.

Our advisory fees are charged directly to clients and are linked to your Assets Under Advice (AUA). The applicable fee percentage depends on the slab shown below, with separate rates for Mutual Funds + Direct Equity and PMS/AIF.

GST will be extra on the fees.

For Bonds / fixed-income investments, a one-time 0.50% fee may apply in the year of investment (in addition to the above).

Pricing is annual only. It renews after a year and stays the same unless your AUA slab changes as per the table. An active subscription is needed to continue receiving new updates, recommendations, and priority support.

We do not offer free trials. If you purchase and decide within 30 days that Finnovate isn't going to be the right fit for you then you are eligible for reimbursement per our refund policy. All we ask is that if you do encounter a roadblock that you reach out to our support team so that we can provide assistance.

For your convenience, we accept UPI Payments, NEFT/IMPS Bank Transfers, Debit Cards (Credit Card not allowed). We accept payments online and offline mode through cheques.

Yes. You can upgrade to another Plan at any time on our support site. When upgrading you will have renewal date equal to the same day that you upgraded.

Yes. Proper documentation is shared as part of onboarding.

In-Person Verification (IPV) is a regulatory requirement that needs to be completed in order to get your KYC registered. Finnovate uses your video recording as a way to do IPV. While you are completing the registration process, the system will ask you to record a video. In case you choose to skip this step, you will receive a separate email with the link to do your IPV.

No, New registrants can upload clear scans (even photos) of their supporting documents such as PAN and Aadhaar card to begin investing.

KYC, income proofs, CAS/portfolio statements, insurance details, loan summaries, and your key goals with timelines.

KYC, income proofs, CAS/portfolio statements, insurance details, loan summaries, and your goals with timelines.

Yes. Investments stay in your name. We guide setup and tracking; you retain full control.

Typically 1-2 weeks from the time we receive complete data from you.

No. Finnovate operates on a fee-only, SEBI-registered RIA model.

Ask your FinnFit counsellor for the rationale, research, and fee details for every recommendation, and approve only when you are fully convinced.

Finnovate works on a transparent, fee-only model. You pay us directly for advisory services. We do not earn commissions on products. Fees are outlined in the Pricing & Payments section.

All counsellors are certified financial planners or SEBI-registered advisors with 2+ years experience, trained in-house; senior counsellors have 10+ years experience.

We provide email/WhatsApp and scheduled call support. In-person support is available for subscribed customers.

You can access basic guidance, educational content, and a discovery call to understand fit. Paid plans unlock full planning, execution, and ongoing reviews.

Online (Calendly/Meet) or in-person where feasible; you also get support via email/WhatsApp for updates.

Yes. We use bank-grade 256-bit encryption, role-based access, and logged sessions. We do not share your data without consent, except where required by law.

Yes. A refund is available within 30 days of the initial purchase if Finnovate does not meet your needs, subject to the refund policy.

Engagement terms are shared before onboarding. Planning fees cover time and expertise; retainers can be stopped with notice as per agreement.

The SEBI Registration Number can be verified on SEBI's official website under Registered Investment Advisers.

Yes. Disclosures and agreements are shared so expectations are clear.

You have the right to transparency, disclosures, fair treatment, and grievance redressal as per SEBI regulations.